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Services

Being the leader in the BPO industry, Elagoon focuses on the best customer engagement. We deliver excellent services with the help of advanced technology. We manage global resources with varying business verticals. We are dedicated to maintaining the highest standards with the help of serious commitment.

We concentrate on our methods. Apart from working on the proven methods, we always work on new methods that are based on the latest business requirements. Our process solutions are aimed at bringing the best gains to the clients. We work with the experts who have expertise in bringing the best business solutions to the people helping reducing the cost.

The Company provides an array of services for the following vertical markets:

  • Telecoms
  • Data Research & Management
  • Travel & Hospitality
  • Insurance
  • Communications
  • Banking & Financial
  • Healthcare
  • Software Development / ERP systems

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Elagoon with its industry expertise provides next generation BPS solutions to the global enterprise. Our key BPS services are segregated into 2 parts:

Inbound Services Outbound Services
Online Ticketing and Reservation Sales & Marketing
Email Support Survey / Lead Generation
Web-Chat Support Back end verification Calls
Retail Shopping Up-sells / Cross-sells
Home Appliances Physician Panel Recruitment
24*7 Inbound Customer Services Medical/Pharmaceutical
Trouble Shooting Helpdesk Customer Retention – Winbacks
Inbound Sales & Marketing Debt Recovery
Up-sells / Cross-sells A/R – A/P

 

Benefits We Offer:

Elagoon brings tailor-made Business Process Services to all its global clients. Apart from bringing the best services to them, we also put our best efforts to save on your expenses.

Success is always worth remembering. It motivates everyone concerned with the task or responsibility. Our success stories enthuse our clienteles as well as our employees who enjoy the success and growth at all levels. Our Business Process Services together with outstanding clientele rendezvous, working brilliance and unfathomable industry knowledge has made us stand apart.

Be a part of our best practices and to attain the true advantages.